Introduction
Welcome to Upscale Vision. At Upscale Vision, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your personal information.
Information We Collect
We collect only the information necessary to provide our services and manage sales. This includes the following:
- Personal Identification Information: Full name, contact number.
- Sales Data: Details of daily sales transactions, customer information for installment tracking, including customer names and phone numbers.
- Device Information: We may collect information about your device, such as device type, operating system, and application usage for analytics purposes, but this data does not personally identify you.
How We Use Your Information
Your information is collected and used strictly to improve your experience as a sales agent and to assist with customer management, specifically:
- To track and manage sales data on a daily basis.
- To facilitate installment payments and track customer payment statuses.
- To communicate with customers about their payments and transactions.
- To generate sales reports and performance analytics for internal use.
We do not share your data with any third-party advertisers or marketing services. Your data is used exclusively for internal business operations related to Upscale Vision’s services.
Legal Basis for Processing Personal Data
We process your personal data based on the following legal grounds:
- Consent: By using our app, you consent to the collection and use of your personal data as described in this Privacy Policy.
- Legitimate Interests: We process personal data to efficiently run our sales operations, including managing customer transactions and ensuring that our sales agents are able to track sales and installments accurately.
- Contractual Necessity: We use customer data to fulfill our sales agreements and manage customer installment plans.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy. This may include maintaining sales records for audit, tax, or legal purposes. Once this data is no longer required, it will be securely deleted.
How We Share Your Information
Upscale Vision does not sell, trade, or share your personal information with third parties for marketing purposes. We may only share your data with:
- Internal staff to manage sales transactions.
- Authorized personnel for the purpose of maintaining our services, such as IT service providers who help manage our systems securely.
- Law enforcement or government bodies where required by law or where we believe such action is necessary to comply with legal obligations.
Data Security
We take data security seriously and have implemented industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. This includes secure storage and encrypted data transmission. While we strive to protect your data, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.
Your Data Protection Rights
Under data protection laws, you have the following rights:
- Access: You have the right to request access to the personal data we hold about you.
- Rectification: You can request that we correct any inaccurate or incomplete information.
- Deletion: You may request that we delete your personal data, provided that this does not conflict with any legal or contractual obligations we may have.
- Data Portability: You can request a copy of your data in a machine-readable format to transfer to another service provider.
- Restriction of Processing: You can request that we limit the processing of your data under certain circumstances.
- Objection: You have the right to object to the processing of your personal data in certain cases.
To exercise any of these rights, please contact us at support@upscalevision.com.
Cookies
We do not use cookies for tracking users, collecting browsing data, or for advertising purposes. Any usage data collected is strictly for improving the functionality of the app.
Children's Privacy
Our services are not directed to children under the age of 13, and we do not knowingly collect personal data from children under this age. If we learn that we have inadvertently collected such information, we will take immediate steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect legal, operational, or regulatory changes. Any updates will be posted on this page with the effective date of the change. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions about this Privacy Policy or our data handling practices, please contact us at:
Email: support@upscalevision.com
Address: Jogoo Road Kericho , Litein, Kenya